Version 1.0 · Effective November 4, 2026 · Applies to all purchases made on or after the effective date.

SUMMARY OF KEY TERMS. All ticket sales are final. Refunds are issued only in the situations listed in Section 5, or where required by law. Optional Refund Protection may be offered at checkout, administered by XCover under its own terms. It cannot be added later. Tickets may be transferred once, free of charge, until 14 days before the event. VIP items are distributed at the event, and non-attendees may request shipping at their own cost within 14 days after the event. By attending, you agree to be photographed and filmed, and you may appear in Book Bound Events marketing. This summary is for convenience. The full terms below control.

1. Agreement and Parties

1.1 These Terms & Conditions (the "Agreement") are a binding contract between you and Book Bound LLC, a Utah limited liability company doing business as Book Bound Events ("Book Bound," "we," "us"). They govern every ticket, VIP package, add-on and included item for any Book Bound event (each an "Event"), including An Austen Affair and the Court of Dreams Ball.

1.2 This Agreement applies to the person who buys a ticket (the "Purchaser") and to every person who holds or uses one (each an "Attendee"). The Purchaser is responsible for sharing this Agreement with every Attendee in their order. Every Attendee who enters an Event agrees to this Agreement as a condition of entry.

1.3 Ticket Tailor operates the ticketing platform. It does not sell tickets on its own behalf and is not a party to this Agreement. Your contract for each ticket is with Book Bound.

2. Definitions

2.1 "Ticket" means a revocable license to attend a specific Event at the date, time and ticket level purchased.

2.2 "Ticket Price" means the price of a ticket shown on the Event Listing, which includes every mandatory charge Book Bound collects. It does not include taxes, shipping, or optional Refund Protection.

2.3 "Event Listing" means the official Event page on Book Bound's Ticket Tailor box office at the time of purchase, including the ticket-level descriptions and any Event-Specific Terms.

2.4 "Advertised Core Benefit" means a specific, objectively verifiable feature that the Event Listing expressly states is included with your ticket level. Examples include a named physical book, a meal service, admission to a named VIP area or activity, or a named headline guest. Atmosphere, décor, creative interpretation, music selection, food or beverage taste, pacing, crowd levels and other matters of personal preference are not Advertised Core Benefits.

2.5 "VIP Items" means the physical books, merchandise and gifts that an Event Listing says are included with a ticket level. "VIP Item Value" means the dollar value of those items stated in the Event Listing.

2.6 "Event-Specific Terms" means additional conditions for a particular Event (for example, dress code, schedule, age limits, accessibility details or a reserved-seating plan) that are published in that Event Listing before purchase.

3. Electronic Acceptance

3.1 You accept this Agreement by signing or checking the acceptance step at checkout. Under the Utah Uniform Electronic Transactions Act (Utah Code Title 46, Chapter 4), your electronic signature or acceptance has the same effect as a handwritten signature.

3.2 Book Bound keeps a record of your acceptance, the date and time of your order, and the version of this Agreement in effect at that time. You may request a copy at any time at hello@bookboundevents.com.

3.3 If you do not agree to this Agreement, do not buy a ticket or attend an Event.

4. Prices, Fees and Taxes

4.1 The Ticket Price shown on the Event Listing includes every mandatory charge Book Bound collects. Book Bound does not add booking, service or transaction fees at checkout. Sales taxes required by law and any shipping charges are shown before you pay, and the final total is shown before you confirm payment.

4.2 Optional Refund Protection is priced by its Provider and appears at checkout as a separate, optional line item. You are charged for it only if you choose to add it.

4.3 Any refund under this Agreement is calculated from the Ticket Price you actually paid, less any deduction expressly stated in this Agreement. Taxes are refunded when applicable law requires.

4.4 Prices may change over time, including tier or early-access pricing. A later price change does not entitle any Purchaser to a refund or price adjustment.

4.5 Partial and goodwill refunds. Any partial or goodwill refund under Sections 5.4, 8.5 or 9.7 is a portion of the Ticket Price, in an amount Book Bound states in writing.

5. All Sales Final — Refund Policy

5.1 All sales are final. Tickets are non-refundable and non-exchangeable except as expressly provided in Section 5.3 or as required by applicable law. Book Bound commits significant non-recoverable costs (venue, vendors, catering, books and merchandise) on the strength of advance ticket sales.

5.2 Situations that do not qualify for a refund. Except as provided in Section 5.3, no refund, credit, exchange or partial refund will be issued for any reason, including:

• accidental purchase, purchasing the wrong ticket type, date or quantity, or a change of mind, including requests made immediately after purchase;

• scheduling conflicts or work obligations;

• illness, injury or a family emergency;

• transportation problems, or travel delays or cancellations;

• weather affecting your travel, when the Event itself goes ahead;

• financial hardship or other changes in personal circumstances;

• inability to arrange childcare, accommodations or other plans;

• inability to find someone to take or buy your ticket;

• non-attendance, late arrival or early departure; or

• dissatisfaction with subjective aspects of an Event, such as atmosphere, décor, music, food or beverage taste, activities, pacing or crowd levels.

Whether optional Refund Protection covers any of these situations is decided solely by its Provider under its own terms (Section 6).

5.3 When Book Bound will issue a refund. Book Bound will issue a refund in these circumstances only:

1. Duplicate orders. If you accidentally place two or more identical orders (same Event, same ticket types and quantities, same Purchaser), and notify hello@bookboundevents.com within 48 hours after the duplicate order is placed, Book Bound will refund the duplicate order in full. The duplicate tickets must not have been transferred or used.

2. Event cancellation. As described in Section 9.5.

3. Postponement or significant change. As described in Sections 8.4, 9.2 and 9.3.

4. Missing Advertised Core Benefit. As described in Section 8.5.

5. Required by law. Where applicable law requires a refund.

5.4 Goodwill exceptions. Book Bound may, at its sole discretion, offer a full or partial refund, credit or other accommodation outside this Agreement. Doing so for one person does not create an obligation to do so for anyone else, or to do so again.

5.5 How refunds are paid. Refunds are issued to the original payment method, normally within 30 days after Book Bound confirms the refund is due. Book Bound is not responsible for the time your bank or card issuer takes to post a refund. Refunding a ticket cancels it.

5.6 No cooling-off period. There is no general right to cancel an online event ticket purchase after it is made, except as stated in this Agreement or required by law.

6. Optional Refund Protection (XCover)

6.1 What it is. At checkout you may be offered optional Refund Protection, administered by Booking Protect Limited under its XCover brand (the "Provider"). The Provider sets the coverage terms, decides claims and pays approved claims. Book Bound does not underwrite or administer Refund Protection and does not decide or pay claims. Book Bound receives a portion of the Refund Protection price as a commission.

6.2 It must be added at checkout. Refund Protection can only be added during checkout for the order it covers. It cannot be added later. Its price is set by the Provider and shown at checkout. It may not be offered for every Event, including Events that end more than 12 months after your purchase.

6.3 If you decline it. If you decline Refund Protection, you will not receive a refund for personal reasons that prevent you from attending, including those listed in Section 5.2, except as expressly provided in this Agreement or required by law.

6.4 Coverage is not guaranteed. Buying Refund Protection does not guarantee reimbursement. The Provider decides which reasons are covered and evaluates each claim under its own terms, including eligibility, exclusions, documentation and deadlines. Claims are made directly with the Provider at xcover.com/claim. The Provider, not Book Bound, decides whether a claim qualifies and pays approved claims directly. Book Bound cannot see, influence or overturn claim decisions.

6.5 Read the Provider's terms. The Provider's terms are linked at checkout when Refund Protection is offered. Please read them before buying. If anything in this Agreement differs from the Provider's terms about Refund Protection coverage or claims, the Provider's terms control on those points. Questions about coverage, cancelling Refund Protection or claims must go to the Provider through xcover.com/help. Book Bound cannot answer them.

6.6 Paid claims. If the Provider pays a claim for a ticket, that ticket is no longer valid for entry, and Book Bound may cancel it.

6.7 Transfers and order changes. Under the ticketing platform's rules, changing the name or email address on an order, including any transfer under Section 7, ends Refund Protection for that order. The Refund Protection charge is not refunded, and protection cannot be re-added for the new Attendee. Check with the Provider before requesting a transfer.

6.8 Event changes. Whether Refund Protection continues after Book Bound changes an Event's date, time or venue, or moves tickets to a different Event listing, is governed by the Provider's terms and the ticketing platform's rules.

6.9 Separate from Book Bound's obligations. Refund Protection does not reduce or replace Book Bound's obligations under Sections 5, 8 and 9. If Book Bound refunds a ticket for a duplicate order (Section 5.3(1)), a significant change (Section 8.4), a postponement (Sections 9.2 and 9.3) or a cancellation (Section 9.5), Book Bound will also refund any Refund Protection charge for that ticket. Partial and goodwill refunds do not include the Refund Protection charge unless Book Bound says so in writing.

7. Ticket Transfers and Private Resale

7.1 Transfer deadline. You may request to transfer a ticket to another person until 11:59 p.m. Mountain Time, 14 days before the Event's start date (the "Transfer Deadline").

7.2 How to request. Email hello@bookboundevents.com from the email address on the order and include: (a) the order number; (b) the ticket(s) to transfer; (c) the new Attendee's full legal name, email address and phone number; and (d) confirmation that the new Attendee meets the age and other entry requirements and accepts this Agreement.

7.3 Approval. Book Bound will approve a complete transfer request received before the Transfer Deadline if the new Attendee meets the entry requirements and the ticket is not subject to a chargeback, a fraud concern, or a violation of Section 7.6. Transfers are free. Book Bound will process approved transfers as promptly as reasonably practicable and before the Event. A transfer is complete only when Book Bound confirms it in writing and reissues the ticket.

7.4 One transfer per ticket. Each ticket may be transferred only once. The original ticket and QR code are canceled when the transfer is complete.

7.5 What transfers. A transferred ticket carries all benefits of its ticket level, including VIP Items, to the new Attendee. The new Attendee is bound by this Agreement. The original Purchaser is responsible for any payment dispute on the original order.

7.6 Private resale. Book Bound does not operate a resale marketplace. If you sell a ticket privately, you may not charge more than the Ticket Price you paid, and the transfer must still go through Section 7.2. Tickets sold above face value, offered through unauthorized marketplaces, or obtained by fraud may be canceled without refund.

7.7 No resale guarantee. Arranging a private resale is entirely your responsibility. Book Bound has no obligation to advertise your ticket, find a buyer, hold a waitlist, or handle payments between you and a buyer. Book Bound makes no promise that a ticket can be resold. A ticket that remains unsold is not eligible for a refund. The right to transfer is an alternative to a refund, not a promise of one.

7.8 Counterfeit, duplicate and invalid tickets. Only the most recently issued QR code for a ticket is valid. If the same code is presented more than once, only the first valid scan is admitted. Book Bound is not responsible for tickets bought from anyone other than Book Bound or through an approved transfer.

7.9 Late requests. Book Bound may, at its discretion, accept a transfer after the Transfer Deadline, for example where a late transfer is operationally simple. Doing so does not extend the deadline for anyone else.

8. Event Changes

8.1 Ordinary changes. Book Bound Events are live productions that depend on many independent vendors. Book Bound may make reasonable changes that do not remove an Advertised Core Benefit, including changes to: schedules, timelines and program order; performers, DJs, instructors and entertainers (other than a named headline guest listed as an Advertised Core Benefit); vendors and exhibitors; catering providers and menu items; bar service and beverage selections; décor, installations and creative or thematic details; activities and interactive experiences; floor plans, rooms and seating; guest amenities; staffing; and minor venue arrangements. Ordinary changes do not entitle anyone to a refund.

8.2 Substitutions. When a component becomes unavailable, Book Bound will use reasonable efforts to substitute something of comparable quality or value.

8.3 Notice. Book Bound will announce significant changes by email to the Purchaser's address on file and on the Event Listing, as early as reasonably practicable.

8.4 Significant changes. The following are significant changes: (a) moving the Event to a different date; (b) moving the start time by more than 3 hours; (c) moving the Event more than 30 miles from the original venue; or (d) permanently removing an Advertised Core Benefit before the Event, with no substitute of comparable value. If Book Bound announces a significant change before the Event, an affected Purchaser may request a full refund of the Ticket Price for the affected tickets by email within 14 days after the announcement, as long as the tickets have not been used. Purchasers who don't request a refund within that period keep their tickets for the changed Event.

8.5 Missing Advertised Core Benefit at the Event. If an Advertised Core Benefit is not provided at the Event, or is materially deficient (meaning objectively missing or substantially smaller than described, not a matter of preference), the affected Attendee may notify Book Bound within 14 days after the Event. Book Bound will review the claim in good faith and, if it is valid, provide one of the following: a comparable substitute, a partial refund that reasonably reflects the value of the missing benefit, or another fair remedy. This Section does not apply to subjective dissatisfaction described in Section 5.2.

9. Postponement, Cancellation and Circumstances Beyond Our Control

9.1 Minor schedule changes. Changes to start or end times of 3 hours or less, door times, or program timing are ordinary changes under Section 8.1.

9.2 Postponement. If Book Bound postpones an Event to a new date, tickets automatically remain valid for the new date at the same ticket level. Book Bound will email the Purchaser the new date. Any Purchaser who cannot attend may request a full refund of the Ticket Price for unused tickets by emailing hello@bookboundevents.com within 14 days after the new date is announced. After that period, tickets are valid only for the new date and Section 5 applies.

9.3 Postponement without a new date. If Book Bound postpones an Event and does not announce a new date within 60 days, or the new date is more than 12 months after the original date, the Event will be treated as canceled under Section 9.5.

9.4 Circumstances beyond our control. Book Bound is not liable for failing to perform, or for delayed performance, caused by circumstances beyond its reasonable control. These include severe weather, natural disasters, fire, flood, public-health emergencies, government orders or restrictions, venue closure or loss of venue, utility or transport failures, civil unrest, acts of terrorism, or the failure of a key supplier for reasons beyond Book Bound's control. In those circumstances Book Bound may postpone (Section 9.2), relocate (Section 8.4) or cancel (Section 9.5) the Event. Nothing in this Section reduces your refund rights under Sections 8.4, 9.2, 9.3 or 9.5.

9.5 Cancellation. If Book Bound cancels an Event and does not reschedule it, for any reason, including circumstances beyond its control, Book Bound will refund the full amount the Purchaser paid to Book Bound for the canceled tickets, with no deduction for fees, to the original payment method within 30 days after the cancellation announcement. No action is needed from the Purchaser. Any Refund Protection charge for those tickets is also refunded under Section 6.9. VIP Items already received may be kept or returned under Section 11.8.

9.6 Your other costs. Except where the law provides otherwise, Book Bound is not responsible for travel, lodging, costumes, childcare, time off work or other costs you incur in connection with an Event, whether it goes ahead, changes, is postponed or is canceled.

9.7 Safety decisions on the day. Book Bound, the venue or public authorities may delay, pause, shorten or end an Event in progress for safety reasons, including a severe weather warning, an evacuation or a medical emergency. If an Event is ended before it is substantially complete, Book Bound will offer affected Attendees a fair remedy, which may include a partial refund or credit, reflecting the portion not delivered.

10. Third-Party Vendors

10.1 Book Bound hires independent vendors, including caterers, bartenders, DJs, performers and other contractors. Book Bound remains responsible to you for delivering the Advertised Core Benefits of your ticket, even where a vendor provides them.

10.2 If a vendor cancels, arrives late or underperforms, Book Bound will use reasonable efforts to substitute, adjust or make up the affected element. Sections 8.1 and 8.2 apply to ordinary components, and Section 8.5 applies to Advertised Core Benefits.

10.3 Vendors are not agents of Book Bound and may not make promises on Book Bound's behalf. Any purchase you make directly from an independent vendor at an Event (for example, a vendor-market purchase) is between you and that vendor.

11. VIP Packages, Books and Merchandise

11.1 What's included. The VIP Items and their VIP Item Value for each ticket level are described in the Event Listing. Images are illustrative. Colors, packaging and minor design details may vary.

11.2 Substitutions. If a listed VIP Item becomes unavailable (for example, due to a publisher delay, supplier shortage or damage in transit), Book Bound may substitute an item of equal or greater value. If no reasonable substitute is available, Section 8.5 applies.

11.3 Distribution at the Event. VIP Items are distributed in person to the Attendee at the Event, at the times and locations announced. The Attendee must be present to collect them. Items are not distributed before the Event unless the Event Listing says so.

11.4 If you do not attend. If an Attendee does not collect VIP Items at the Event, the Purchaser may request shipment by emailing hello@bookboundevents.com within 14 days after the Event. Book Bound will send a shipping quote, which must be paid before items ship. Book Bound will ship within 30 days after receiving payment and will provide tracking. Shipping is available only to U.S. addresses. Book Bound may substitute items under Section 11.2 if originals are no longer available.

11.5 Unclaimed items. VIP Items not collected at the Event and not requested and paid for within the time limits in Section 11.4 are forfeited, without refund or credit, and Book Bound may keep, donate or otherwise dispose of them.

11.6 Shipping risk. Risk of loss passes to you when Book Bound gives the package to the carrier. Book Bound will help with a carrier claim but is not responsible for carrier loss, delay or damage, or for an incorrect address you supply.

11.7 After pickup. Book Bound is not responsible for VIP Items lost, stolen or damaged after they are handed to you. Items that are defective when handed over should be reported before you leave the Event, or within 7 days.

11.8 Transfers and refunds. VIP Items belong to the current Attendee of a transferred ticket (Section 7.5). If a ticket is refunded for any reason after its VIP Items were received, the refund will be reduced by the VIP Item Value unless the items are returned unused and in original condition, at the Purchaser's expense, within 14 days after the refund is approved.

11.9 No separate sale. VIP Items are part of the ticket package. They are not sold separately, and no partial refund is available for declining them.

12. Admission, Identification and Age

12.1 Valid ticket. Admission requires a valid ticket with a scannable QR code issued by Book Bound. Each QR code admits one person, once. Re-entry is at Book Bound's discretion.

12.2 Identification. Attendees must present valid government-issued photo ID matching the ticket name on request. Book Bound may deny entry, without refund, to anyone who cannot provide it.

12.3 Age. Attendees must be at least 18 years old. Guests aged 16 or 17 may attend only with Book Bound's prior written approval and a signed parental or guardian consent form, submitted before the Event. Event-Specific Terms may set a higher minimum age.

12.4 Arrival. Attendees are responsible for arriving on time. Late arrival may limit access to timed experiences, and no refund is due for anything missed.

13. Conduct, Safety and Security

13.1 Prohibited items. The following are prohibited: weapons of any kind (including realistic replica weapons, unless allowed by Event-Specific Terms for costume use and inspected), illegal drugs, outside alcohol, outside food and beverages (except as needed for a medical or disability reason, or as allowed by the Event Listing), fireworks, open flames, and any item the venue prohibits.

13.2 Security screening. Attendees and their bags may be subject to inspection as a condition of entry. Anyone who refuses inspection may be denied entry without refund.

13.3 Conduct. Harassment, discrimination, threats, intimidation, violence, unwanted touching, lewd or unsafe behavior, unlawful conduct, interference with staff, vendors or performers, and recording in restrooms or changing areas are prohibited.

13.4 Removal. Book Bound, the venue or security may deny entry to or remove anyone who violates this Agreement, venue rules or the law, or who poses a safety risk. A person removed or denied entry for these reasons is not entitled to a refund, and their VIP Items may be withheld if not yet distributed. Book Bound may refuse future ticket sales to that person.

13.5 Venue rules. Attendees must follow all venue rules and staff instructions, including in an emergency or evacuation.

14. Alcohol

14.1 Alcohol, where offered, is served only by licensed or permitted service providers, and only to guests aged 21 or older with valid ID. Wristbands or other age identification may be required.

14.2 Servers may refuse service to anyone, including anyone who appears intoxicated. Book Bound may remove visibly intoxicated guests. Any beverage service described in an Event Listing is subject to these rules and to applicable law.

15. Accessibility and Accommodations

15.1 Book Bound welcomes guests with disabilities. To request an accommodation, email hello@bookboundevents.com, preferably at least 14 days before the Event, so we have time to arrange it. Book Bound will make reasonable modifications as required by law and does not charge extra for them.

15.2 Service animals, as defined by the Americans with Disabilities Act, are welcome. They must be under the handler's control. Emotional support, comfort and therapy animals that are not service animals are not permitted, except where required by law.

16. Photography, Video and Content Creators

16.1 Event recording. Events are photographed, filmed and live-streamed by Book Bound, its contractors, and invited content creators, influencers and media (together, "Event Media"). Other guests may also take photos and videos.

16.2 Your consent. By attending, you consent to being photographed, filmed and recorded at the Event, and you grant Book Bound a perpetual, worldwide, royalty-free license to use, edit and publish your name (as displayed on attendee badges or materials, if any), image, likeness, voice and appearance as captured in Event Media, in any media, for Book Bound's promotional, marketing, advertising, social media, website, archival and future-event purposes, without payment or approval. This license does not let Book Bound state or imply that you personally endorse a product or service without your separate consent.

16.3 No opt-out. Book Bound does not offer an option to attend without being photographed or filmed. If you do not agree to appear in Event Media, please do not purchase a ticket or attend.

16.4 Creators and other guests. You understand that content creators, influencers and other guests may photograph or record you and publish their content on their own channels. That content is controlled by its creator, not by Book Bound, and Book Bound is not responsible for it, although Book Bound will reasonably cooperate with requests about content that violates Section 13.3.

16.5 Raw footage. Book Bound has no obligation to provide raw or unedited photos or video, to feature any Attendee, or to remove published content, though it may consider removal requests at its discretion.

16.6 Minors. For guests aged 16 or 17, the consents in this Section must also be given by a parent or guardian on the consent form required by Section 12.3.

16.7 Your own recordings. Personal, non-commercial photos and videos are welcome. Commercial filming, professional equipment, or use of Book Bound names, logos, branding, trademarks or official Event Media for commercial or promotional purposes requires Book Bound's prior written consent.

17. Personal Property and Assumption of Risk

17.1 You are responsible for your personal property. Book Bound is not responsible for lost, stolen or damaged items except to the extent caused by its own negligence. Lost items will be held for 30 days after the Event.

17.2 Events may include dancing, costumes, crowds, low lighting, special effects, stairs and uneven surfaces. You participate voluntarily and are responsible for your own conduct and for knowing your own physical limits.

17.3 Release. To the fullest extent permitted by law, you release Book Bound, its members, employees, volunteers, contractors and the venue from claims for injury or loss arising from the ordinary inherent risks of attending, except claims caused by their negligence where release is not permitted, gross negligence, willful misconduct or violation of law.

18. Limitation of Liability

18.1 To the fullest extent permitted by law, Book Bound's total liability to you for any claim arising out of a ticket or Event will not exceed the total amount you paid to Book Bound for the tickets at issue. Book Bound is not liable for indirect, incidental, special or consequential damages, including travel and lodging costs and lost wages.

18.2 These limits do not apply to personal injury or death caused by Book Bound's negligence where the law does not allow a limit, to gross negligence or willful misconduct, or to any liability that cannot be limited under applicable law, including the Utah Consumer Sales Practices Act.

19. Payments, Chargebacks and Fraud

19.1 By placing an order, you confirm that you are authorized to use the payment method, and you authorize the charges shown at checkout.

19.2 If you have any concern about a charge, please contact hello@bookboundevents.com first. We will respond as promptly as we reasonably can and will try to resolve it. This does not limit your right to dispute a charge with your card issuer.

19.3 If you file a payment dispute, Book Bound may submit this Agreement, your acceptance record, order and check-in records, and Event documentation to the payment processor. Tickets subject to an open dispute may be suspended until it is resolved. Tickets for which a chargeback is granted are canceled.

19.4 Book Bound may cancel orders it reasonably believes are fraudulent, placed with stolen payment details, or placed by automated tools to evade purchase limits. In those cases, any amount received is returned to the original payment method.

20. Communications

20.1 Book Bound sends Event information, changes and notices to the Purchaser's email address on the order. The Purchaser is responsible for keeping it accurate, checking it (including spam folders), and forwarding Event information to every Attendee in the order.

20.2 Official information is published only through Book Bound's Ticket Tailor box office, bookboundevents.com and emails from @bookboundevents.com addresses. Statements by vendors, creators or other guests do not change this Agreement.

21. Privacy

21.1 Book Bound and Ticket Tailor collect order and attendee information to run Events and handle tickets. Book Bound handles it as described in its Privacy Policy posted on Book Bound's Ticket Tailor box office. Book Bound does not sell personal information. Marketing emails are sent only as permitted by law, and you can unsubscribe at any time.

22. Disputes and Governing Law

22.1 This Agreement is governed by the laws of the State of Utah, without regard to conflict-of-laws rules.

22.2 Before starting a legal claim, both parties agree to try to resolve the dispute through good-faith discussion for at least 30 days after written notice to the other party. This does not apply to card disputes, complaints to a government agency, or claims needing urgent relief.

22.3 Any lawsuit must be brought in the state or federal courts located in Weber County, Utah, except that either party may bring an eligible claim in Utah small claims court.

23. Consumer Rights Preserved

23.1 Nothing in this Agreement waives, limits or excludes any right or remedy you have under the Utah Consumer Sales Practices Act or any other law that cannot be waived by contract. Nothing in this Agreement prevents you from filing a complaint with the Utah Division of Consumer Protection or any other government agency, or from disputing a charge with your card issuer.

24. General Terms

24.1 Entire agreement. This Agreement, together with the Event-Specific Terms in the Event Listing at the time of purchase, is the complete agreement between you and Book Bound about tickets and Events. It replaces all earlier policies, FAQs, web pages, social posts, emails and other statements about refunds, transfers, resale, cancellations or Event terms.

24.2 Order of precedence. If Event-Specific Terms conflict with this Agreement, this Agreement controls, unless the Event-Specific Terms expressly state that they give you a greater right.

24.3 Changes to this Agreement. Book Bound may update this Agreement for future purchases by publishing a new version with a new effective date. Changes do not apply to orders placed before the new effective date, unless a change gives you greater rights or is required by law.

24.4 Severability. If any provision is found unenforceable, it will be enforced to the maximum extent permitted, and the rest of the Agreement remains in effect.

24.5 No waiver. A failure or delay in enforcing any provision is not a waiver of it.

24.6 Assignment. You may not assign this Agreement except through an approved ticket transfer. Book Bound may assign it to a successor business.

24.7 Headings. Headings and the summary of key terms are for convenience and do not change the meaning of this Agreement.

25. Contact

Book Bound LLC, doing business as Book Bound Events · Utah · hello@bookboundevents.com